Coustomer Service

Welcome to CodeCollection Customer Service

At CodeCollection, we're committed to providing you with exceptional service and support throughout your buying and selling journey. Whether you're a seasoned user or new to our platform, we're here to assist you every step of the way.

 

How We Can Help

  • Order Assistance: If you have questions about an order, need help tracking a shipment, or want to initiate a return or exchange, our dedicated support team is here to assist you.
  • Account Support: Need help managing your account, updating your profile information, or resolving login issues? We've got you covered. Our team can help you with any account-related inquiries.
  • Listing Guidance: Creating listings that attract buyers is crucial to success on our platform. If you need advice on optimizing your listings, pricing strategies, or product photography tips, we're here to help you get the most out of your listings.
  • Technical Support: Encountering technical issues while using our platform? Our technical support team is available to troubleshoot and resolve any issues you may encounter, ensuring a smooth and seamless experience.

 

Contact Us

Live Chat: Connect with a member of our support team instantly through our live chat feature.

Email Support: Have a question or concern outside of our live chat hours? Feel free to email us at contact@codecollection.shop, and we'll get back to you as soon as possible.

 

Resources

Check out our comprehensive FAQ page for answers to commonly asked questions and helpful tips for using our platform effectively.

 

Feedback

We're constantly striving to improve our services and welcome your feedback. If you have any suggestions, comments, or concerns, please don't hesitate to reach out to us.

Thank you for choosing CodeCollection. We look forward to serving you!